Category Archives: Solutions

Twitter on Salesforce.com: Technologies Change But Business Problems Don’t

By: Steve Robins

In over ten years of marketing solutions, I’ve learned, well, a great deal. Lesson #267 (give or take): technologies change quickly BUT many general business problems evolve at a much slower rate. Continue reading

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Filed under Case Studies, Information, Social Media, Solutions

Platforms, Applications or Solutions?

By: Steve Robins

Today’s economy demands solutions that solve business problems. Let’s take a look at this from the perspective of a fictional customer as he compares three different approaches: platform, application and solution: Continue reading

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Filed under Case Studies, Solutions

Hyundai Is Not Alone

Update to the Hyundai post: As you might imagine, other industries, especially those that provide expensive and discretionary products and services, are offering other sorts of complete solutions that allow refunds in the event of a layoff. Continue reading

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Doesn’t Hyundai Sell Cars?

Part of the Series: More Similar Than You’d Think: Hyundai, IBM, Chuck E. Cheese’s, and Amazon

Hyundai takes a broader view of customer needs – selling cars is about much more than the car itself. Continue reading

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ProductCamp Boston Was Great

ProductCamp Boston was a huge success. Listen to/download the presentation on solution marketing. Learn more about ProductCamp.  Continue reading

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Filed under Overviews, Presentations, SIVA - Elements of Solution Marketing, Solution Marketing, Solutions