Category Archives: SIVA – Elements of Solution Marketing

November 9, 2009 · 12:21 am

Social Media and You – Presentation at ProductCamp Boston

The Impact of Social Media on Product Management and Product Marketing

Abstract, downloadable presentation PDF, session discussion notes, and many additional resources.

As a follow-up to the presentation at ProductCamp, following are a session abstract, presentation slides, and numerous additional resources. If you have any questions, please leave a comment below and I’ll be sure to respond. Even if you were unable to attend the event, this session should be of interest whether you’re in product management, product marketing or of course, solution marketing.

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Filed under Presentations, ProductCamp, Resources (additional), Social Media, Solution Marketing

Tagged as Access, Blogging, Dan Zarella, IBM, PCamp Boston, ProductCamp Boston, Radian6, Social Media, SocialMention, The Conversation Prism, UserVoice

November 6, 2009 · 10:03 am

Join Me At ProductCamp Boston

Solution Marketing at ProductCamp Boston!

I’m psyched to be attending the second ProductCamp Boston tomorrow. If you’re already planning to attend, I hope you’ll attend the two sessions I’m planning to present/facilitate. And please make sure to vote for these sessions during morning voting!

Solution Marketing Best Practices (Presentation and Discussion)
Today, customers want more than software products alone – they want comprehensive solutions that solve their business problems. During this presentation, we’ll look at how leading software companies are using solution marketing. You’ll learn best practices and gain new ideas that you can use in your organization. Companies included: Intuit, PowerAdvocate, HubSpot, IBM, Oracle, SAP, Microsoft, Comcast, Salesforce.com and Amazon. Watch the preview on Brainshark.

The Impact of Social Media on Your Product Organization (Discussion)
How is social media affecting your organization? Share your experience and best practices in the use of customer/market-facing social media in your product management/product marketing organization. Watch the preview on Brainshark.

Thanks to the ProductCamp team for organizing what looks to be another great unconference.

Look for a future blog post on ProductCamp.

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Filed under Presentations, SIVA - Elements of Solution Marketing, Solution Marketing

Tagged as Amazon, Comcast, Hubspot, IBM, Marketing, Microsoft, ntuit, Oracle, PowerAdvocate, ProductCamp, ProductCamp Boston, Salesforce.com, SAP, Social Media, Solution Marketing, Solutions, Speaking

October 30, 2009 · 10:04 am

Think Like Your Customer

The Key To Solution Marketing: Understand the Customer

By: Steve Robins

I came across a great blog post, How to Use the Secret Desires of Your Customers on Michael Martine’s Remarkablogger. While the post is about blogging, it also applies to solution marketing. Continue reading →

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Filed under Information, Messaging, Solution Marketing, Solutions

Tagged as How to Use the Secret Desires of Your Customers, Information, Messaging, Michael Martine, Remarkablogger, Solution Marketing, Solutions, Understand the Customer, Value proposition

October 27, 2009 · 9:27 pm

IBM and Content Analytics

Solution Technology Trends

By: Steve Robins

From time to time, I comment on interesting technology trends. As a solution marketer, these are useful trends to watch. One such trend is content analytics. Continue reading →

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Filed under Solution Marketing, Solutions

Tagged as Cognos, Cognos Content Analytics, Content Analytics, Content Management, ECM, IBM, Solution Marketing, Solution Technology Trends, TechWeb

October 26, 2009 · 7:11 pm

Twitter and Customer Innovation

Solutions solve customer problems. And so it stands to reason that those customers or software users probably know a thing or two about their problems. They might even have a few novel ideas about how to solve their problems. And they need you, the solution provider, to build complete solutions that combine the ideas and best practices of customers and users, along with your company’s innovative software and services.