Category Archives: SIVA – Elements of Solution Marketing

SAP Customers Demand Value for Enterprise Support

By: Steve Robins

This is an update to the earlier post, Oracle, SAP and the Value of Maintenance & Support Contracts:

VALUE is a core element of the SIVA solution marketing model.  Not surprisingly, the most important element in pricing a solution is the solution’s VALUE as perceived by customers.  That lesson proved embarrassing for SAP this week as they were forced to slow down a planed support price increase until they could demonstrate its value.      Continue reading

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Filed under Case Studies, SIVA - Elements of Solution Marketing, Solution Marketing, Value

Twitter on Salesforce.com: Technologies Change But Business Problems Don’t

By: Steve Robins

In over ten years of marketing solutions, I’ve learned, well, a great deal. Lesson #267 (give or take): technologies change quickly BUT many general business problems evolve at a much slower rate. Continue reading

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Filed under Case Studies, Information, Social Media, Solutions

Platforms, Applications or Solutions?

By: Steve Robins

Today’s economy demands solutions that solve business problems. Let’s take a look at this from the perspective of a fictional customer as he compares three different approaches: platform, application and solution: Continue reading

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Filed under Case Studies, Solutions

New URL!

To make it easier to find the blog, the Solution Marketing Blog has a new primary URL: http://www.SolutionMarketingBlog.com.  

You can still type in http://SolutionMarketing.Wordpress.com but you’ll be redirected to the new URL.

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Filed under About, Information

Oracle, SAP and the Value of Maintenance & Support Contracts

When a customer buys a solution, they expect to receive value for their purchase. Some customers are taking a fresh look at the value of their Oracle and SAP maintenance and support contracts. Continue reading

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Filed under Case Studies, Other Solution Marketing, Pricing, Value