Tag Archives: consumer devices

Apple: Honey I Forgot the Customer!

– By Steve Robins

Did lack of customer field testing cause iPhone 4 antenna woes?

Yesterday, Apple’s Steve Jobs came clean about the Apple iPhone 4’s woes and offered free prophylactic bumper cases to prevent signal degradation when users touch the iPhone 4 antenna in the wrong place.

phpgUQIH6_thumb_apple-018.jpg

ZDNet

Continue reading

Advertisements

1 Comment

Filed under Solution Marketing, Solutions, The Solution Marketing Blog, User feedback