Tag Archives: Messaging

Speaking Customer-ese

Power up your solution marketing with your new customer language skills. Follow up post to Learn a New Language – By Steve Robins Yesterday, we talked about how to develop your customer/buyer/user language skills through a six part process in which you reviewed the … Continue reading

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Learn a New Language

Win New Customers: Speak Their Language – By Steve Robins Six years running industry and solutions marketing at EMC Documentum underscored an important lesson for all solution marketers: To engage on any level with business-oriented prospects, you need to speak their … Continue reading

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It’s the Business Problem, Stupid

A Lesson from AMD’s Consumer Solutions – By Steve Robins Several months ago, chipmaker AMD updated their consumer marketing to focus on the total value of their PC chips rather than the speeds and feeds that consumers often found confusing and … Continue reading

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Filed under Case Studies, Information, Solution Marketing

Think Like Your Customer

The Key To Solution Marketing: Understand the Customer By: Steve Robins I came across a great blog post, How to Use the Secret Desires of Your Customers on Michael Martine’s Remarkablogger.  While the post is about blogging, it also applies to … Continue reading

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The Skinny: Solution Taglines

By: Steve Robins A major part of solution marketing is, well, marketing the solution.  And a very small part of marketing (tongue in cheek) is the tagline.  Actually, the tagline is not really so small.  The tagline succinctly describes the value … Continue reading

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Filed under Information, Messaging, SIVA - Elements of Solution Marketing, Solution Marketing