Category Archives: Solution Marketing

Keynote at ProductCamp Boston: The Invisible Customer

By Steve Robins Join me On June 9 at Microsoft Cambridge for ProductCamp Boston 2012! I’ve always been passionate about ProductCamp – I’ve been speaking at ProductCamp Boston since it began in 2009 and am have been leading the marketing team … Continue reading

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Filed under Presentations, ProductCamp, ProductCamp Boston, Solution Marketing

Oscar’s Inconvenient Truths

By Steve Robins Watching Sunday’s Oscar awards, I was struck by… the importance – “and inconvenience” –  of customer feedback in multiple forms: Inconvenient focus groups - The mock focus group screening (gasp!) the Wizard of Oz.  Very funny but it points … Continue reading

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Filed under Solution Marketing, The Solution Marketing Blog, User research

Beyond Products: Solution Marketing

By Steve Robins February 16 Presentation to the BPMA   Thanks to everyone who attended Thursday’s presentation at the Boston Product Management Association, Beyond Products: Solution Marketing.  You helped to make it one of the best discussions I’ve ever led on … Continue reading

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Filed under Case Studies, Presentations, SEVA - Elements of Solution Marketing, Solution Marketing, Solution Marketing Framework, Solution Marketing Strategy, The Solution Marketing Blog

The Value of Value

By Steve Robins Value is Key to Solution Marketing You might think that the most important aspect of marketing a solution would be what goes into it.  What goes into a solution are just a bunch of pieces, products, or components.  … Continue reading

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Filed under Case Studies, Solution Marketing, Solution Marketing Strategy, The Solution Marketing Blog, Value, Value

Netflix: It’s the Customer, Stupid, Part I

By Steve Robins Netflix loses sight of their most important asset: the subscriber If you’ve read The Solution Marketing Blog for a while, you know that business (or consumer) problems tend to remain fairly constant while the technologies and solutions to those … Continue reading

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Filed under Case Studies, Solution Marketing