Monthly Archives: February 2012

Oscar’s Inconvenient Truths

By Steve Robins Watching Sunday’s Oscar awards, I was struck by… the importance – “and inconvenience” –  of customer feedback in multiple forms: Inconvenient focus groups - The mock focus group screening (gasp!) the Wizard of Oz.  Very funny but it points … Continue reading

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Filed under Solution Marketing, The Solution Marketing Blog, User research

Beyond Products: Solution Marketing

By Steve Robins February 16 Presentation to the BPMA   Thanks to everyone who attended Thursday’s presentation at the Boston Product Management Association, Beyond Products: Solution Marketing.  You helped to make it one of the best discussions I’ve ever led on … Continue reading

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Filed under Case Studies, Presentations, SEVA - Elements of Solution Marketing, Solution Marketing, Solution Marketing Framework, Solution Marketing Strategy, The Solution Marketing Blog